Welcome to Anvir Silver.
These Terms of Service (“Terms”) govern your access to and use of our website, anvirsilver.com, and your purchase or use of products and services offered through the website.
The website is operated by [Badri Prasad Arun Kumar Jewellers], doing business as Anvir Silver. Throughout these Terms, the words “Anvir Silver”, “we”, “us” and “our” refer to the business operating the website.
By visiting our website, creating an account, placing an order, purchasing a product, or otherwise using our services, you agree to these Terms, together with our Privacy Policy, Shipping Policy, Return & Exchange Policy and any other policies displayed on our website.
Please read these Terms carefully before using our website. If you do not agree with them, please discontinue use of the website.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are legally capable of entering into an agreement under applicable law or are using the website with the permission and supervision required under applicable law.
You may not use our website, products or services for any unlawful, fraudulent or unauthorised purpose.
You must not introduce viruses, malware, harmful code or any other technology intended to interfere with or damage the website, our systems or the systems of other users.
Any violation of these Terms may result in suspension or termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse, restrict or discontinue service where reasonably necessary, including in cases of suspected fraud, misuse of the website, violation of these Terms or applicable law.
You may not reproduce, duplicate, copy, sell, resell or commercially exploit any portion of our website or services without our prior written permission.
Headings used in these Terms are provided for convenience and do not affect their interpretation.
SECTION 3 – PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, materials and other relevant information.
Because jewellery is photographed under different lighting conditions and viewed on different screens, actual colours, tones, finishes and appearance may vary slightly from what is displayed online.
Handcrafted or individually finished jewellery may also have minor variations between pieces. Such variations may form part of the character of the product and are not necessarily defects.
Customers should carefully review product descriptions, measurements, sizing information and care instructions before placing an order.
SECTION 4 – PRODUCT AVAILABILITY
All products are subject to availability.
Certain items may be available in limited quantities, available only online or produced after an order is placed.
We reserve the right to discontinue products or modify our product range without prior notice.
If a product becomes unavailable after an order has been placed, we may contact you with available options, including cancellation and any applicable refund.
SECTION 5 – PRICES
Product prices displayed on our website may be updated from time to time.
We reserve the right to correct pricing errors or inaccuracies.
Taxes, shipping costs and other applicable charges, where relevant, will be displayed during checkout or otherwise communicated to you before completion of the transaction.
A price displayed incorrectly because of a technical or typographical error does not necessarily require us to fulfil an order at that incorrect price, subject always to applicable law.
SECTION 6 – ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
* The product is unavailable
* Payment has not been successfully completed
* Product or pricing information contains an obvious error
* Fraudulent or suspicious activity is detected
* The order violates applicable law or these Terms
Where an order that has already been paid for is validly cancelled by us, the appropriate refund will be processed according to our applicable policies and payment method.
SECTION 7 – BILLING AND ACCOUNT INFORMATION
You agree to provide accurate, complete and current information when placing an order or creating an account.
This may include your name, email address, telephone number, billing information and delivery address.
You are responsible for ensuring that your information remains accurate so that we can process your order and contact you when required.
We reserve the right to limit or cancel quantities purchased in a single transaction or through related customer accounts where reasonably necessary to prevent fraud, unauthorised resale or misuse.
SECTION 8 – PAYMENTS
Payments made through our website may be processed by third-party payment service providers.
Your use of those payment services may also be subject to the payment provider's applicable terms and policies.
We do not request customers to disclose confidential payment credentials such as PINs or passwords through ordinary email, telephone calls or social media messages.
SECTION 9 – SHIPPING AND DELIVERY
Delivery estimates displayed on our website are approximate unless expressly stated otherwise.
Actual delivery times may vary due to factors including delivery location, product availability, courier operations, public holidays, adverse weather, logistical disruptions or other circumstances outside our reasonable control.
Detailed information regarding dispatch, shipping charges, delivery and related matters is available in our Shipping Policy.
SECTION 10 – RETURNS, EXCHANGES AND REFUNDS
Eligibility for a return, exchange or refund is governed by our Return & Exchange Policy and applicable law.
Certain products may have different return or exchange conditions where permitted by law, including customised, personalised or specially manufactured products.
Customers should review the applicable policy before placing an order.
Nothing in these Terms is intended to remove any rights available to consumers under applicable law.
SECTION 11 – JEWELLERY CARE
Jewellery requires appropriate handling and care.
Exposure to moisture, perfumes, cosmetics, chemicals, sweat and improper storage may affect jewellery depending on its material and finish.
Customers should follow the care instructions supplied with the product or available through our Jewellery Care Guide.
Normal wear and tear, accidental damage or damage resulting from improper use or care may not be treated as a manufacturing defect, subject to applicable law and any warranty expressly provided with the product.
SECTION 12 – SIZE GUIDE
Any ring, bracelet, anklet, necklace or other jewellery measurements provided in our Size Guide are intended to help customers select an appropriate size.
Measurements may vary slightly depending on jewellery design and manufacturing tolerances.
Customers are encouraged to measure carefully before ordering and contact us if they need assistance with sizing.
SECTION 13 – OPTIONAL AND THIRD-PARTY SERVICES
Our website may provide access to services, applications, payment facilities, social-media features or other tools operated by third parties.
We do not necessarily control those third-party services.
Your use of a third-party service may be governed by that provider's own terms and privacy practices.
SECTION 14 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
These links may be provided for convenience or additional information. Unless expressly stated otherwise, their inclusion does not mean that Anvir Silver controls or endorses those websites.
We are not responsible for third-party websites, products, services, content or practices.
Please review the applicable policies of third-party websites before providing personal information or completing a transaction with them.
SECTION 15 – INTELLECTUAL PROPERTY
Unless otherwise stated, the content available through the Anvir Silver website—including our brand name, logos, graphics, jewellery photography, product images, videos, text, designs and website materials—is owned by or licensed to Anvir Silver and is protected by applicable intellectual-property laws.
You may use the website for personal and non-commercial purposes.
You may not reproduce, distribute, modify, publish, sell, commercially exploit or otherwise use our protected content without prior written permission, except where permitted by law.
SECTION 16 – CUSTOMER REVIEWS, COMMENTS AND SUBMISSIONS
If you voluntarily submit a product review, comment, photograph, suggestion, feedback or other content to us, you confirm that you have the right to submit that content.
Your submission must not infringe another person's intellectual-property, privacy or other legal rights.
You must not submit unlawful, misleading, defamatory, abusive, malicious or harmful content.
We reserve the right to moderate or remove submissions where appropriate and permitted by law.
SECTION 17 – PERSONAL INFORMATION
Our collection and handling of personal information is governed by our Privacy Policy and applicable data-protection requirements.
Please review our Privacy Policy to understand what information we collect, why we collect it, how it may be used and what choices may be available to you.
SECTION 18 – ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, availability, prices, promotions, shipping charges or other information.
We reserve the right to correct such information and update the website when necessary.
Where an error affects an order already placed, we will handle the matter in accordance with applicable law and our relevant policies.
SECTION 19 – PROHIBITED USES
You may not use our website:
* For an unlawful or fraudulent purpose
* To violate applicable laws or regulations
* To infringe our intellectual-property rights or those of another person
* To submit false or misleading information
* To upload or transmit malware or harmful code
* To collect another person's information unlawfully
* To spam, phish, scrape or interfere with the operation of the website
* To attempt to bypass or compromise website security
* To impersonate another person
* To use automated systems in a manner that disrupts or harms our services
We may restrict access where these rules are violated.
SECTION 20 – DISCLAIMER
We aim to keep our website and services accurate, secure and available. However, internet-based services may occasionally experience interruptions, technical errors or maintenance.
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, remedies or consumer rights that cannot legally be excluded.
SECTION 21 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Anvir Silver will not be liable for indirect or consequential losses arising solely from the use or inability to use our website or services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law, nor does it limit any statutory rights available to consumers.
SECTION 22 – INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
SECTION 23 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be interpreted or removed to the minimum extent necessary, while the remaining provisions will continue in effect.
SECTION 24 – TERMINATION
These Terms remain effective while you use our website and services.
You may stop using our website at any time.
We may suspend or terminate access where a user materially violates these Terms, engages in fraudulent or unlawful activity, or compromises the security or integrity of the website.
Rights and obligations that by their nature should survive termination will continue to apply.
SECTION 25 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Exchange Policy, Shipping Policy and any other policies expressly incorporated by reference, form the agreement governing your use of our website and services.
SECTION 26 – GOVERNING LAW
These Terms will be governed by and interpreted in accordance with the applicable laws of India.
Any dispute will be handled subject to applicable consumer-protection laws and the jurisdiction provisions validly applicable to the transaction.
SECTION 27 – CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.
The latest version will be made available on this page together with an updated revision date.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of the website following an update will be subject to the revised Terms to the extent permitted by law.
SECTION 28 – COMMUNICATIONS
Where you provide the relevant contact details and appropriate consent, Anvir Silver may communicate with you regarding your account, orders, transactions, customer support and other service-related matters.
Promotional communications such as offers, product updates and marketing messages will be handled according to applicable consent requirements and available opt-out preferences.
SECTION 29 – CONTACT INFORMATION
For questions about these Terms of Service, orders or our website, please contact:
Anvir Silver
Website: anvirsilver.com
Email: info@anvirsilver.com
Phone: +918299026718
Registered/Business Address: HIG 10, Sector L, Aliganj, Lucknow 226 024
SECTION 30 – GRIEVANCE REDRESSAL
For consumer complaints or grievances relating to orders, products or services, please contact:
Grievance Officer: Karan Kesri
Email: info@anvirsilver.com
Phone: +918299026718
Address: HIG - 10, Sector L, Aliganj, Lucknow 226 024
We will acknowledge and address complaints in accordance with applicable legal requirements.