Last Updated: August 2026
This Privacy Policy describes how Anvir Silver (“Anvir Silver”, “we”, “us” or “our”) collects, uses, stores and shares your personal information when you visit, interact with or make a purchase from www.anvirsilver.com (the “Site”).
By accessing or using our Site, creating an account, contacting us or making a purchase, you acknowledge the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When you visit our Site, we may automatically collect certain information about your device and how you use our website. This may include:
- Web browser and device information
- IP address
- Time zone
- Cookies stored on your device
- Pages and products you view
- Referring websites or search terms
- Date and time of visits
- Interaction with different areas of the Site
We refer to this information as “Device Information.”
Cookies and Tracking Technologies
We may collect Device Information through technologies including:
Cookies: Small data files placed on your device or computer that help us remember preferences, understand website usage and improve your shopping experience.
Log Files: These record activities occurring on the Site and may collect information such as your IP address, browser type, internet service provider, referring or exit pages and date/time stamps.
Web Beacons, Pixels and Tags: Electronic technologies that help us understand how visitors browse and interact with our Site and marketing communications.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some features or functionality of our website.
ORDER INFORMATION
When you make or attempt to make a purchase through our Site, we may collect information including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order and product information
- Transaction details
- Payment-related information required to complete your purchase
Payments may be processed through authorised third-party payment gateways. Anvir Silver does not intend to directly store your complete credit/debit card details, CVV, UPI PIN or other confidential payment credentials.
In this Privacy Policy, “Personal Information” includes both Device Information and Order Information, together with any other personal data you voluntarily provide to us.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for purposes including:
- Processing and fulfilling your orders
- Processing payments through authorised payment partners
- Arranging shipping and delivery
- Providing invoices and order confirmations
- Sending order, shipping and delivery updates
- Communicating with you through phone, SMS, email, WhatsApp, RCS or similar communication channels
- Responding to your questions, complaints and customer-support requests
- Managing exchanges, returns, refunds or cancellations
- Identifying and preventing potentially fraudulent or suspicious transactions
- Maintaining and improving our website and services
- Understanding how customers browse and interact with our Site
- Measuring the effectiveness of advertising and marketing campaigns
- Providing information about products, collections, offers and services where permitted by applicable law
- Complying with applicable legal, regulatory, accounting and taxation requirements
Where consent is required, you may withdraw your consent in accordance with applicable law.
MARKETING COMMUNICATIONS
With your consent or where otherwise permitted by applicable law, we may contact you regarding:
- New jewellery collections
- Product launches
- Special offers and promotions
- Store events
- Restocked products
- Other Anvir Silver news and updates
Marketing communication may be sent through email, SMS, WhatsApp or other communication channels.
You may opt out of promotional communications using the unsubscribe or opt-out option provided in the relevant communication or by contacting us.
Please note that even after opting out of promotional messages, we may still send essential transactional communications relating to orders, payments, deliveries, returns, refunds, account security or customer-service requests.
SHARING YOUR PERSONAL INFORMATION
We may share limited personal information with trusted service providers where necessary to operate our business and provide our services.
These may include:
- Website and e-commerce platform providers
- Payment gateways and payment processors
- Courier, shipping and logistics companies
- Cloud hosting and IT service providers
- Customer-support service providers
- Email, SMS and WhatsApp communication providers
- Analytics providers
- Advertising and marketing platforms
- Fraud prevention and security providers
- Professional advisers such as accountants, auditors or legal advisers
Such third parties may process information only as necessary to provide their respective services or as otherwise permitted by applicable law and their privacy policies.
We may also disclose information where required to comply with applicable laws, regulations, court orders, subpoenas, government requests or other lawful processes, or where reasonably necessary to protect our legal rights, customers, employees or business.
ANALYTICS
We may use analytics services, including services such as Google Analytics, to understand how visitors interact with our Site.
Analytics information may help us understand:
- Website traffic
- Popular pages and products
- Customer navigation patterns
- Device and browser usage
- Performance of advertising campaigns
The information obtained through analytics services may be subject to the privacy policies of the relevant service providers.
BEHAVIOURAL AND TARGETED ADVERTISING
We may use information about your interaction with our Site to show advertisements or marketing communications that may be more relevant to your interests.
Advertising platforms may use cookies, pixels or similar technologies to measure advertising performance and personalise advertisements in accordance with their own privacy policies and applicable laws.
Where required, you may manage or withdraw your consent for such advertising through the options made available on our Site, browser settings or the relevant advertising platform.
DATA SECURITY
We take reasonable administrative, organisational and technical measures designed to safeguard personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no electronic transmission, website or storage system can be guaranteed to be completely secure. You should therefore take reasonable precautions when sharing information online and keep your account credentials confidential.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required under applicable laws.
Order and transaction information may be retained for accounting, taxation, fraud prevention, dispute resolution and other legitimate legal or business requirements.
When personal information is no longer required, we may delete, anonymise or otherwise securely dispose of it, subject to applicable laws.
YOUR PRIVACY RIGHTS
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we process
- Request access to your personal information
- Request correction or updating of inaccurate or incomplete information
- Request deletion or erasure of eligible personal information
- Withdraw consent where processing is based on your consent
- Raise a grievance regarding the processing of your personal information
- Exercise other rights available to you under applicable data-protection laws
Certain information may need to be retained even after a deletion request where retention is required for legal, taxation, fraud-prevention, contractual or dispute-resolution purposes.
To exercise applicable privacy rights, please contact us using the details provided in the Contact Us section.
CHILDREN'S PRIVACY
Our products and services are intended to be purchased by individuals legally capable of entering into transactions or by parents or guardians on behalf of minors.
Where personal data relating to children is processed, we will endeavour to handle such information in accordance with applicable Indian data-protection requirements, including requirements relating to parental or guardian consent where applicable.
THIRD-PARTY LINKS
Our Site may contain links to websites, applications or services operated by third parties.
Anvir Silver is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.
DO NOT TRACK
Some browsers provide a “Do Not Track” feature. Because there is no single universally accepted standard governing how websites should respond to such signals, our Site may not automatically change its data-processing practices when a Do Not Track signal is received.
You may nevertheless manage cookies and tracking preferences through available browser or website controls.
INTERNATIONAL DATA TRANSFERS
Some of our technology, cloud, analytics, communication, payment or other service providers may process or store information outside India.
Where such transfers occur, we will endeavour to handle them in accordance with applicable data-protection requirements.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to:
- Our business practices
- Technology and services
- Website functionality
- Legal or regulatory requirements
The revised Privacy Policy will be published on this page with an updated “Last Updated” date.
We encourage you to periodically review this page to remain informed about our privacy practices.
CONTACT US & GRIEVANCE REDRESSAL
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or have a complaint regarding the handling of your personal information, please contact us:
Anvir Silver
Lucknow, Uttar Pradesh, India
Website: www.anvirsilver.com
Email: info@anvirsilver.com
Phone: +918299026718
Grievance Officer
Name: Karan Kesri
Designation: Grievance Officer – Anvir Silver
Email: info@anvirsilver.com
Address: HIG 10, Sector L, Aliganj, Lucknow, Uttar Pradesh
We will endeavour to review and address grievances in accordance with applicable Indian laws and regulations.